CAT LOUNGE TERMS and BOOKING TERMS
It the customer’s responsibility to make sure they and everyone in the group they book for are aware of all the cat lounge terms and adhering to them. Arrive 15 minutes early to make sure you get into the lounge on time. (Except for the first hour of the day.)
– General Cat Lounge Terms –
- Upon entry, and leaving, make sure the first door is completely closed before opening the second so cats do not escape.
- Use hand sanitizer before and after petting the cats.
- Cat lounge time always starts and ends on the hour. If you arrive late that is okay but your hour will end at the end of the scheduled booking.
- Do not wake a sleeping cat. (Soft pets and photos, no flash, are fine)
- Do not pick up cats. (Unless they sneak into the double doorway, please help them safely back into the cat lounge.)
- Do not use your fingers or toes to play with cats, pull on, push, or chase a cat.
- No outside food or treats are allowed, for human or cat consumption.
- Do not feed cats any human food or drinks. Make sure to watch any food/beverage you bring into the room and take it out with you as well. (We sell a certain amount of cat treats for purchase each day, ask if there are some available when you check in.)
– Extra Reminders (Kids) –
- Do not touch the cat food or water!
- Do not climb on the furniture. Furniture is for butts, not feet.
- Use inside voices.
- No running please.
- Children ages 7 to 10 years old:
- Must be accompanied and supervised by an adult (18+) during general admission
- One adult required for every child in this age group.
- Maximum number of children allowed per hour is 3 at the Roseville location and 5 at New Hope.
– Exclusive –
Children of all ages welcome during exclusive admission.
Notice About Children: Kids 12 years old and younger must have adult supervision. There is a maximum amount of 12 kids at New Hope and 10 kids at Roseville, requiring 1 adult (18+) per every two kids 12 years and younger. Tip: Add your adult admission tickets first to see kid admission availability.
Important notice:
On your way in please hang up coats and large bags, and remember to leave all pets, at home as they are not permitted in the cat lounge or cafe. Cats may bite and scratch, so please exercise caution while interacting with them. We can’t guarantee the availability of specific cats for adoption at your visit, and appointments are strictly for the booked location; it is the purchaser’s responsibility to confirm the correct location, as appointments cannot be transferred. Failure to follow any rules will result in dismissal without a refund. All payments are final. No refunds, cancellations, or rescheduling are allowed, including for weather. (Yes, snow is common in Minnesota from October to March.) We are open during our regular hours, rain, snow, or shine. Walk-in appointments may be a better option for those seeking more flexibility.
Thank you for helping us keep a safe and enjoyable environment for both guests and cats.
Cancellation Policy:
All purchases are final—no refunds, cancellations, or rescheduling. No exceptions will be given for missed or incorrectly made appointments. Your appointment is locked to the chosen location: The Cafe Meow. It is the purchaser’s responsibility to verify the correct date, time, and location upon booking. We cannot guarantee the availability of specific cats for adoption during your visit.
Terms subject to change. See thecafemeow.com/terms for full details.
Anyone not adhering to the rules will be asked to leave and no refund given.
Thank you for understanding that these rules are in place to maintain a comfortable and safe environment for both the cats and people.
PAINTING CLASS SPECIFIC TERMS
– If you send a photo with 2 cats you MAY NOT COMPLETE your picture in the class. Please send a photo of 1 cat to make sure you are able to finish the painting.
– All materials needed for the class are provided.
– All bookings are final, there are no cancellations, rescheduling, or refunds.
– Ages 16+
NOTE: Minimum of 5 people must sign up for the class for the cafe to host the event. In the case that does not happen The Cafe Meow will connect with you the day before and reimburse you.
YOGA CLASS WAIVER and TERMS
In signing below I agree that The Cafe Meow is in no way responsible for the safekeeping of my personal belongings while I attend class. I also understand that classes at The Cafe Meow may be physically strenuous, and I voluntarily participate in the class/classes with full knowledge that there is risk of personal injuries or damages, foreseeable and unforeseeable. I hereby agree to irrevocably release and waive any claims that I have now or may have hereafter against The Cafe Meow and it’s instructors.
I have read and fully understand and agree to the above terms of this Liability Waiver Agreement. I am signing this agreement voluntarily and recognize that my signature serves as complete and unconditional release of all liability to the greatest extent allowed by law in the State of Minnesota. I hereby declare myself physically and mentally well and capable of participation in the yoga class.
– All bookings are final, there are no cancellations, rescheduling, or refunds.
– Event is for 16+ only!
PLEASE MAKE SURE TO BRING YOUR OWN YOGA MAT!
SNUFFLE BALL CLASS WAIVER
In checking the box below I agree that The Cafe Meow and it’s instructors are in no way responsible for any injury incurred during the class. I also understand that classes at The Cafe Meow may have risk of personal injuries or damages, foreseeable and unforeseeable. I hereby agree to irrevocably release and waive any claims that I have now or may have hereafter against The Cafe Meow and it’s instructors.
I have read and fully understand and agree to the above terms of this Liability Waiver Agreement. I am signing this agreement voluntarily and recognize that my signature serves as complete and unconditional release of all liability to the greatest extent allowed by law in the State of Minnesota. I hereby declare myself physically and mentally well and capable of participation in the crafting class. I understand if I am signing up for more than myself that the people I bring are aware and agree to these terms. If I am bringing a person of 16-18 years old I understand that I am responsible for them and sign on their behalf.
– All bookings are final, there are no cancellations, rescheduling, or refunds.
– Event is for 16+ only!
*Terms subject to change.